Riverfest – Terms & Conditions

1. Introduction

These Terms and Conditions (“Terms”) apply to all attendees, stallholders, participants, contractors, volunteers, and any other persons (“You”) attending Riverfest (“the Event”).

The Event is organised by Newport Carnival & Community Events Association (“the Organiser”, “We”, “Us”).

By attending or participating in the Event, You agree to be bound by these Terms.

 

2. Nature of the Event

Riverfest is a free-to-attend public event. No general admission ticket is required.

Certain activities, attractions, or stalls may charge fees independently. The Organiser is not responsible for any transactions made with third-party vendors.

 

3. Cancellation, Changes & No Refund Policy

The Organiser reserves the right to cancel, postpone, or alter the Event at any time due to circumstances beyond our control, including but not limited to:

• • adverse weather conditions

• • flooding or environmental risks

• • pandemics or public health concerns

• • licensing or regulatory restrictions

• • safety or security issues

• • any other unforeseen circumstances

No Refunds

Due to the significant costs involved in organising the Event:

• • No refunds will be issued under any circumstances, including if the Event is cancelled, postponed, or significantly changed.

• • This applies to all payments, including (but not limited to):
    
    • • stallholder fees
    • • vendor fees
    • • sponsorship contributions
    • • activity bookings

By making any payment related to the Event, You acknowledge and accept this strict no-refund policy.

 

4. Right of Admission & Removal

The Organiser reserves the right to:

• • refuse entry to any person

• • remove any person from the Event

• • restrict participation in any activity

This may be done at our sole discretion, without explanation or liability.

Reasons may include (but are not limited to):

• • unsafe, abusive, or disruptive behaviour

• • failure to follow instructions from event staff, stewards, or authorities

• • breach of these Terms

Any individual asked to leave must do so immediately.

 

5. Behaviour & Conduct

All attendees, stallholders, and participants must:

• • behave respectfully towards others

• • not engage in harassment, discrimination, or abusive behaviour

• • comply with all laws and regulations

• • follow all instructions from event staff and officials

Everyone involved in the Event is expected to respect one another at all times.

You are responsible for your own behaviour and for anyone under your supervision.

 

6. Health & Safety

You attend the Event at your own risk.

The Organiser will take reasonable precautions; however:

• • we cannot guarantee a completely risk-free environment

• • you must follow all safety guidance and signage

Failure to comply with safety instructions may result in removal from the Event.

 

7. Liability Disclaimer

To the fullest extent permitted by law, the Organiser shall not be liable for:

• • loss, theft, or damage to personal property

• • personal injury or illness (unless caused by our negligence)

• • any indirect or consequential losses

As this is a free public event, the Organiser accepts no liability for losses arising from attendance.

Nothing in these Terms excludes liability where it would be unlawful to do so.

 

8. Stallholders & Vendors

All stallholders and vendors must:

• • comply with all legal and licensing requirements

• • hold appropriate insurance

• • operate safely and responsibly

Stallholders are fully responsible for:

• • their products and services

• • customer transactions

• • any claims, loss, or damage arising from their activities

The Organiser accepts no liability for disputes between vendors and customers.

 

9. Data Protection

If You contact the Organiser or submit information (e.g. applications, enquiries), we may collect and use your data to:

• • respond to enquiries

• • manage the Event

• • communicate about current or future events

Your data will be handled in accordance with UK data protection laws and will not be shared unnecessarily with third parties.

 

10. Photography & Media

The Event may be photographed and filmed.

By attending, You consent to the use of your image or likeness in promotional materials, social media, and marketing without compensation.

 

11. Children

Children must be supervised at all times by a responsible adult.

The Organiser accepts no responsibility for unattended children.

 

12. Use of Land & Authority Rules

The Event takes place on land governed by local authority regulations.

All attendees must:

• • comply with local bylaws

• • follow any instructions from council officers or emergency services

Failure to comply may result in removal from the Event.

 

 

13. Environmental Responsibility

All attendees must:

• • dispose of waste responsibly

• • respect the local environment and surroundings

Any damage to the site or environment may result in removal and potential liability.

 

14. Changes to Terms

The Organiser reserves the right to update these Terms at any time. Updated Terms will apply immediately upon publication.

 

15. Governing Law

These Terms are governed by the laws of England and Wales.

 

Contact:
info @riverfest.org.uk
Newport Carnival & Community Events Association